Knapp & Roberts

Focus and the people it represents

This is a personal injury practice based in Arizona, with two offices, one in Phoenix and one in Scottsdale. The firm works with people who have suffered catastrophic injuries. It also represents families who bring wrongful death claims after a loss they attribute to another party's negligence.

A firm's list of practice areas tells you where it puts its attention. Here, the emphasis falls on harm that changes a life. That includes wrongful death, medical malpractice, and injuries to the brain and spinal cord. In my opinion, the mix reads as a practice built for hard, document-heavy cases rather than minor claims. The firm's own pages describe more than 30 years of helping people who were seriously injured.

Practice areas in detail

Medical malpractice sits near the center of the stated work. Elder abuse is close behind, and the firm groups nursing home neglect and group home abuse under that heading. Traumatic brain and spinal cord injury cases also appear, and those often follow the most severe accidents and medical errors.

The vehicle list stands out for its detail. Many injury firms simply say car accidents. This one breaks the category into cars, trucks, motorcycles, bicycles, pedestrians, buses, and rideshare vehicles. Each crash type raises its own questions about who is at fault and which insurance applies.

Product liability and premises liability complete the injury list. The first covers harm from defective products. The second covers injuries on unsafe property. Together with the categories above, they map to the kinds of claims that turn on evidence and detailed proof.

Camp Lejeune claims

The firm also accepts Camp Lejeune water contamination cases. It states that it handles these matters for residents of Arizona and Missouri. That second state is worth noting. It points to a reach beyond the firm's home base for this one specific issue.

How the team is built

The site names several members of its team. Craig A. Knapp is listed as the founding partner. Dana R. Roberts, David Friedman, Elizabeth Knapp, and Suzanne Ogden appear as attorneys alongside him.

Naming a founding partner adds a note of continuity. It tells a visitor who started the firm and who still carries the name. That is a small fact, and it is the kind of concrete detail this directory values.

Nurses on the team

Suzanne Ogden is listed with both R.N. and J.D. credentials. In plain terms, that describes a registered nurse who is also a lawyer. Susan Sova appears on the team as a registered nurse, and the site does not present her as an attorney.

As a reviewer, I read the nurse presence as a practical detail rather than a slogan. Medical records sit at the heart of malpractice and nursing home cases. A team that includes registered nurses can review those records with a clinical eye before a case moves forward. The site does not publish individual attorney bios, law schools, or admission years, so I cannot describe backgrounds beyond the names and titles shown.

Offices and service area

The firm keeps two Arizona locations. The Phoenix office sits in a building the site calls the Historic Thompson House. The Scottsdale office sits in the Gainey Ranch Corporate Center. Two offices in the same metro area can make in-person meetings easier for clients on either side of the valley.

Coverage centers on Maricopa County. The firm says it has served that county for more than 20 years. Its materials name Phoenix, Scottsdale, and Mesa among the communities it reaches, which tracks with where the two offices sit.

Cost and length of practice

Cases run on a contingency basis. Under that arrangement, clients pay attorney fees only if the firm obtains a recovery. The fee comes out of the result rather than from money paid up front. For a person facing large medical bills after a serious injury, that structure lowers the cost of getting started and shifts some risk onto the firm.

Contingency work is common in personal injury, and it shapes how a firm chooses cases. A firm paid from the recovery has reason to weigh the strength of a claim at the start. That does not promise any result, and the firm makes no such promise on its pages. It does mean the fee and the outcome are linked.

What the record does and does not show

The firm points to time rather than numbers when it describes its record. It cites more than 30 years of work with seriously injured people and more than 20 years in Maricopa County. It does not publish case results, settlement figures, client counts, or a founding year on the pages reviewed here.

The honest summary is a focused injury practice with two offices, a named founding partner, and clinical staff on the team. The public pages explain what the firm does and how it charges. They stop short of listing outcomes. Anyone weighing the firm would do well to ask directly about experience with their specific type of case.