Krohn & Moss, Ltd.

Focus and practice areas

Krohn & Moss, Ltd. Consumer Law Center represents buyers of defective new and used cars, trucks and other consumer products. The firm handles lemon law and breach of warranty claims as its core work. It also takes consumer fraud, deceptive business practices, fair credit violations and illegal debt collection matters.

Those areas share a common structure. A consumer buys something, the product fails or the seller misrepresents it, and a state or federal statute gives the buyer a remedy. Krohn & Moss works on the buyer's side of that transaction.

The firm markets its lemon law work under the name Your Lemon Law Rights, and the website carries that branding. In my opinion the naming makes the firm's priority clear to anyone arriving from a search about a faulty vehicle.

How lemon law claims generally work

General context helps here, since the term covers many different statutes. Each state writes its own lemon law, and the definitions vary. Most require a substantial defect covered by the warranty, a set number of repair attempts or days out of service, and notice to the manufacturer.

The federal Magnuson-Moss Warranty Act adds another route. It lets consumers bring breach of warranty claims on a wider range of goods and includes a fee-shifting provision, so a prevailing buyer can recover attorney fees from the manufacturer. Many vehicle cases proceed under both a state lemon law and Magnuson-Moss at once.

Evidence in these matters tends to be documentary. Repair orders, warranty paperwork, purchase contracts and service records carry most of the weight. Krohn & Moss states that it resolves most cases without a trial, which matches how warranty disputes usually end.

How the team is built

Adam J. Krohn and Gregory H. Moss founded the firm in 1995 and are its principal attorneys. Both names appear on the firm's about page more than thirty years after they started. That continuity is a fair thing for a prospective client to weigh.

The site names a bench of other attorneys beyond the two founders: John D. Barker, Jennifer Basola, Scott M. Cohen, Scott Fortas, Ted Greene, Eric Kaczander, Brandi Schueler, Brent Wikgren, Max Moss and Bryan Arcila. The published biographies vary in depth. Where the firm gives detail, the detail is specific.

Attorneys the firm describes

John D. Barker earned his Juris Doctor from Indiana University School of Law in Indianapolis and received the Order of Barristers there. He is one of the senior attorneys at Krohn & Moss and represents consumers in defective product, fraud and debt collection matters. His described work covers motion practice, mediation, arbitration, depositions and trials.

Scott M. Cohen concentrates on lemon law, breach of warranty and automotive fraud. He took a Bachelor of Arts in Political Science from the University of Illinois at Champaign-Urbana in 1993, then a Juris Doctor from Ohio Northern University, Pettit College of Law in 1996, where he was an Associate Editor.

Eric Kaczander graduated from Arizona State University's Sandra Day O'Connor College of Law in 2004 and works out of Chicago. His practice covers consumer protection matters including lemon law and defective and dangerous products cases. He was selected to Super Lawyers Rising Stars in 2014.

Brandi J. Schueler holds a J.D. from The John Marshall Law School in Chicago, earned in 2012, and a B.A. from Illinois State University. She is an associate based in Northbrook, Illinois, and her practice covers lemon law, breach of warranty and consumer fraud.

Brent Wikgren is an associate with a B.A. in History from Western Illinois University and a J.D. from the University of Miami School of Law. His work covers lemon law, defective and dangerous products, breach of warranty and consumer fraud. Bryan Arcila earned his J.D. from Florida A&M University College of Law in 2017 and works from the Northbrook office.

What the record shows

Krohn & Moss states it has handled over 60,000 lemon law and breach of warranty cases since 1995. Averaged across three decades, that is a high-volume practice. The figure comes from the firm itself and appears on both the home page and the about page.

Volume matters in this corner of law for a practical reason. Lemon law work involves repeated dealings with the same manufacturers, the same warranty administrators and the same arbitration programs. A firm that has run thousands of these files knows which manufacturers settle early and which ones require a filed complaint.

The firm publishes no case results or settlement figures that our review located, so the 60,000 count is the main quantitative claim available. As a reviewer, I treat self-reported case counts as context, and readers should ask about outcomes in matters resembling their own.

Reach beyond Illinois

Krohn & Moss began in Illinois handling lemon law and breach of warranty cases. It now takes clients nationwide. The main office is in Chicago, and the firm lists two further offices, one in Hermosa Beach, California, and one in Lakewood, Ohio.

Behind those three locations the firm describes a national network of of-counsel attorneys across many states. That arrangement is common in consumer warranty work. State lemon laws differ enough that local counsel often handles filing and appearances while the core firm manages the claim.

Two Illinois locations appear across the attorney listings, Chicago and Northbrook. Several of the named associates work from Northbrook. The geographic spread suits a practice built on statutes that change at every state line.

What fee-shifting means for a consumer

The firm says it handles cases where legal fees are paid by the dealer or manufacturer when a case is won. That structure comes from the statutes themselves. Both Magnuson-Moss and most state lemon laws let a prevailing consumer recover reasonable attorney fees from the defendant.

The practical effect is that these claims reach court even when the underlying vehicle defect involves a modest sum. Prospective clients should still ask the firm directly how fees work in their state and their situation, since the details vary by statute and by outcome.

Who the firm fits

The profile here suits a buyer with a vehicle that has been back to the dealer several times for the same problem. It also suits someone facing a debt collector's improper conduct or an error on a credit report. Krohn & Moss covers all of those under one roof.

The firm keeps active profiles on Facebook, X, LinkedIn and YouTube alongside its website. Anyone considering it should gather their repair orders and warranty documents before making contact, since those papers drive the early assessment of a warranty claim. The firm has been doing this work since 1995.